Frequently Asked Question

Fixing iOS error moving email message to trash - Possibly Obsolete with iOS 10
Last Updated 7 years ago

1. Press the Home button and choose "Settings"
2. Scroll down and click "Mail, Contacts, Calendars"
3. Tap your email account
4. Scroll to the bottom and click "Advanced"
5. Scroll to the bottom and tap the empty "IMAP Path Prefix" - (might also be "/"
6. Enter "INBOX" in capitals (no quotes)
7. Press Account in the top left corner to go back a page
8. Press Done in the top right corner to save the settings
9. Press the Home button and re-open Mail

Enjoy!



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