Frequently Asked Question

-- Email Server Settings --
Last Updated about a month ago

Incoming Email Server:

Email Protocol: IMAP
Encryption Type: SSL 
Incoming Server Port: 993 (SSL) or 143 (insecure plaintext)

Email Protocol POP(obsolete) :
Encryption Type: SSL
Incoming Server Port: 995 (SSL) or 110 (insecure plaintext)

Outgoing Email Server:

Encryption Type: TLS
Outgoing Server Port: 2525 (STARTTLS) or 465 (SSL/TLS) or 25
Port 25 is blocked by many ISPs as an anti-spam measure. It's best to use one of the other two.

Outgoing Email requires authentication
This protects our servers from being used by spammers and lessens the chances of email forgery.

Your email user name is your full email address:  i.e.
Password: Your email password - probably different than your website admin password

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