TechSurgeons Support Site

In order to take the best care of you and your site, we utilize a support ticket system. 

Normal and High Priority tickets immediately alert our on-call staff.
They'll get emailed, texted, and pinged on our internal Slack channel. 

Yes, we're almost as paranoid about not missing your message, as we are about backups.  :)

Every support request is assigned a unique ticket number which you can use to track the progress and responses online.  

As we all have too many passwords to manage, a valid email address and domain name is all that's required to submit a ticket - no login is necessary. 


Check out our Knowledgebase  articles covering email settings and app config, hosting tips and tricks, and more.

Thanks!

-TS

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