Frequently Asked Question

Depending on which phone you have, and the associated mail app that's loaded on it, this may not be exactly what you need but will be similar enough that you should be able to figure it out.

1. Click on the mail icon

2. click on the vertical options symbol, ... in the upper right hand corner

3. Select Add account

4. Select Other (POP3/IMAP)

5. Enter in your email address: yourname@yoursite.com

6. Enter your password for the email account

7. Select Manual Setup

8. Change the PROTOCOL from POP to IMAP

9. IMAP SERVER is mail.techsurgeons.com

10. SECURITY TYPE SSL

11. SERVER PORT 993 or 143

12. Click NEXT

13. USER NAME and PASSWORD should already be populated, please scroll down to the next selections directly under that portion

14. SMTP SERVER mail.techsurgeons.com

15. SECURITY TYPE TLS

16: SERVER PORT 2525 or 465 or 25 *Note that Port 25 is blocked by many ISP's as an anti-spam measure so try the other two first.

17. Click NEXT

18. ACCOUNT NAME is anything you wish to identify that it is different from other email accounts that you may use

19. Click FINISH